/* Duecall tenant admin panel — light editorial, same tokens as the landing
 * (paper, ink, one cobalt accent, amber for "due"). Plain CSS, no build. */
:root {
  --paper: #f5f2ec; --paper-2: #fbf9f5; --paper-3: #ece8df;
  --ink: #141614; --ink-2: #2a2d2b; --muted: #5c6360; --dim: #8a918d;
  --line: #dcd6cb; --line-2: #c9c2b4;
  --cobalt: #1f3fff; --cobalt-ink: #1530cc; --cobalt-soft: #e9ecff;
  --amber: #f5a300; --amber-soft: #fff1d1; --amber-ink: #8a5a00;
  --green: #1f8a4c; --green-soft: #e3f3ea; --red: #c8321f; --red-soft: #fde7e3;
  --serif: "Fraunces", Georgia, "Times New Roman", serif;
  --sans: "Inter", system-ui, -apple-system, "Segoe UI", Roboto, sans-serif;
  --mono: ui-monospace, "JetBrains Mono", "SF Mono", Menlo, Consolas, monospace;
  --radius: 12px; --radius-sm: 8px;
  --shadow: 0 10px 30px rgba(20, 22, 20, .08), 0 1px 2px rgba(20, 22, 20, .06);
  --side: 232px;
  color-scheme: light;
}
*, *::before, *::after { box-sizing: border-box; }
html, body { margin: 0; min-height: 100%; }
body { background: var(--paper); color: var(--ink); font: 14px/1.5 var(--sans); -webkit-font-smoothing: antialiased; }
h1, h2, h3 { margin: 0; font-family: var(--serif); font-weight: 600; line-height: 1.1; letter-spacing: -.01em; }
h2 { font-size: 26px; } h3 { font-size: 17px; }
p { margin: 0; }
a { color: inherit; }
button, input, select, textarea { font: inherit; color: inherit; }
button { cursor: pointer; }
svg { width: 18px; height: 18px; flex: none; }
code { font-family: var(--mono); font-size: 12.5px; }
[hidden] { display: none !important; }
:focus-visible { outline: 2px solid var(--cobalt); outline-offset: 2px; border-radius: 4px; }
.muted { color: var(--muted); } .small { font-size: 12.5px; } .num { font-family: var(--mono); font-variant-numeric: tabular-nums; }
.hint { color: var(--muted); font-size: 12.5px; margin-top: 6px; }
.form-err { color: var(--red); font-size: 13px; margin: 8px 0 0; }
.row { display: flex; gap: 8px; align-items: center; } .row.wrap { flex-wrap: wrap; }
.mark { width: 30px; height: 30px; border-radius: 9px; background: var(--cobalt); position: relative; flex: none; }
.mark::after { content: ""; position: absolute; inset: 8px 9px 9px 8px; border: 2.5px solid #fff; border-radius: 50% 50% 50% 4px; border-color: #fff transparent #fff #fff; transform: rotate(-45deg); }

/* ------------------------------------------------------------- inputs -- */
input, select, textarea {
  width: 100%; padding: 9px 11px; border: 1px solid var(--line-2); border-radius: var(--radius-sm); background: #fff; color: var(--ink);
  transition: border-color .15s, box-shadow .15s;
}
input:focus, select:focus, textarea:focus { outline: none; border-color: var(--cobalt); box-shadow: 0 0 0 3px var(--cobalt-soft); }
textarea { resize: vertical; line-height: 1.5; }
select { appearance: none; background-image: linear-gradient(45deg, transparent 50%, var(--muted) 50%), linear-gradient(135deg, var(--muted) 50%, transparent 50%); background-position: calc(100% - 15px) 55%, calc(100% - 10px) 55%; background-size: 5px 5px; background-repeat: no-repeat; padding-right: 30px; }
label > span:first-child { display: block; font-size: 12.5px; font-weight: 500; color: var(--ink-2); margin-bottom: 5px; }
label { display: block; min-width: 0; }
.form-grid { display: grid; grid-template-columns: 1fr 1fr; gap: 12px 14px; }
.form-grid.one { grid-template-columns: 1fr; }
.form-grid .span2 { grid-column: 1 / -1; }
.switch-row { display: flex; align-items: center; justify-content: space-between; gap: 12px; padding-top: 22px; }
.switch-row > span:first-child { margin: 0; }
.switch { position: relative; display: inline-block; width: 42px; height: 24px; flex: none; }
.switch input { opacity: 0; width: 0; height: 0; position: absolute; }
.switch span { position: absolute; inset: 0; border-radius: 99px; background: var(--line-2); transition: background .2s; cursor: pointer; }
.switch span::before { content: ""; position: absolute; left: 3px; top: 3px; width: 18px; height: 18px; border-radius: 50%; background: #fff; transition: transform .2s; box-shadow: 0 1px 2px rgba(0,0,0,.2); }
.switch input:checked + span { background: var(--cobalt); }
.switch input:checked + span::before { transform: translateX(18px); }
.check { display: inline-flex; gap: 8px; align-items: center; cursor: pointer; font-size: 13px; }
.check input { width: 16px; height: 16px; accent-color: var(--cobalt); margin: 0; }

/* ------------------------------------------------------------ buttons -- */
.btn { display: inline-flex; align-items: center; justify-content: center; gap: 8px; padding: 9px 16px; border-radius: 999px; border: 1px solid var(--ink); background: transparent; color: var(--ink); font-weight: 600; font-size: 14px; white-space: nowrap; transition: background .15s, color .15s, border-color .15s, transform .1s; }
.btn svg { width: 16px; height: 16px; }
.btn:hover { background: var(--ink); color: var(--paper); }
.btn:active { transform: translateY(1px); }
.btn:disabled { opacity: .45; cursor: not-allowed; transform: none; }
.btn.primary { background: var(--cobalt); border-color: var(--cobalt); color: #fff; }
.btn.primary:hover { background: var(--cobalt-ink); border-color: var(--cobalt-ink); }
.btn.ghost { border-color: var(--line-2); } .btn.ghost:hover { background: var(--paper-3); color: var(--ink); }
.btn.danger { color: var(--red); } .btn.danger:hover { background: var(--red-soft); border-color: var(--red); color: var(--red); }
.btn.stop { background: var(--amber); border-color: var(--amber); color: #1a1203; } .btn.stop:hover { background: #d98f00; border-color: #d98f00; }
.btn.sm { padding: 6px 12px; font-size: 13px; }
.btn.wide { width: 100%; }
.icon-btn { width: 36px; height: 36px; display: inline-grid; place-items: center; border-radius: 50%; border: 1px solid var(--line-2); background: #fff; color: var(--ink); }
.icon-btn:hover { border-color: var(--ink); }
.icon-btn.playing { color: var(--cobalt); border-color: var(--cobalt); }
.link { background: none; border: 0; padding: 0; color: var(--cobalt); text-decoration: underline; cursor: pointer; font-size: inherit; }
.chips { display: flex; gap: 6px; flex-wrap: wrap; }
.chip { padding: 5px 11px; border-radius: 99px; border: 1px solid var(--line); background: #fff; color: var(--muted); font-size: 12.5px; }
.chip.on { color: var(--cobalt-ink); border-color: var(--cobalt); background: var(--cobalt-soft); }
.pill { display: inline-block; padding: 2px 9px; border-radius: 99px; font-size: 11.5px; font-weight: 500; border: 1px solid var(--line); color: var(--ink-2); background: #fff; white-space: nowrap; }
.pill.good { color: var(--green); border-color: transparent; background: var(--green-soft); }
.pill.mid { color: var(--amber-ink); border-color: transparent; background: var(--amber-soft); }
.pill.bad { color: var(--red); border-color: transparent; background: var(--red-soft); }
.pill.live { color: var(--cobalt-ink); border-color: transparent; background: var(--cobalt-soft); }
.live-count { font-style: normal; font-size: 11px; background: var(--red); color: #fff; border-radius: 99px; padding: 0 6px; margin-left: 6px; }

/* -------------------------------------------------------------- login -- */
.login { min-height: 100vh; display: grid; place-items: center; padding: 24px 16px; }
.login-card { width: min(400px, 100%); background: var(--paper-2); border: 1px solid var(--line); border-radius: 16px; padding: 28px; display: grid; gap: 14px; box-shadow: var(--shadow); }
.login-brand { display: flex; align-items: center; gap: 10px; font-family: var(--serif); font-size: 20px; }
.login-card h1 { font-size: 24px; }
.login-lang select { width: auto; padding: 6px 30px 6px 10px; font-size: 12.5px; }

/* ------------------------------------------------------------- layout -- */
.app { display: grid; grid-template-columns: var(--side) minmax(0, 1fr); min-height: 100vh; }
.side { position: sticky; top: 0; height: 100vh; display: flex; flex-direction: column; border-right: 1px solid var(--line); background: var(--paper-2); padding: 18px 14px; }
.side-brand { display: flex; align-items: center; gap: 10px; padding: 4px 6px 18px; }
.side-brand b { display: block; font-family: var(--serif); font-size: 18px; }
.side-brand small { display: block; color: var(--muted); font-size: 12px; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; max-width: 150px; }
.nav { display: grid; gap: 2px; }
.nav button { display: flex; align-items: center; gap: 10px; width: 100%; padding: 9px 10px; border-radius: 10px; border: 0; background: transparent; color: var(--ink-2); text-align: left; font-weight: 500; }
.nav button svg { color: var(--muted); }
.nav button:hover { background: var(--paper-3); }
.nav button.active { background: var(--cobalt-soft); color: var(--cobalt-ink); }
.nav button.active svg { color: var(--cobalt); }
.side-foot { margin-top: auto; display: grid; gap: 10px; padding-top: 14px; border-top: 1px solid var(--line); }
.user-chip b { display: block; font-size: 13px; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.user-chip small { color: var(--muted); font-size: 12px; }
.side-actions { display: flex; gap: 8px; align-items: center; }
.side-actions select { width: auto; padding: 6px 28px 6px 9px; font-size: 12px; }
.main { padding: 26px 32px 60px; min-width: 0; }
.mobile-bar { display: none; }
.view { display: none; animation: fade .25s ease; } .view.active { display: block; }
@keyframes fade { from { opacity: 0; transform: translateY(4px); } to { opacity: 1; transform: none; } }
.page-head { display: flex; justify-content: space-between; align-items: flex-end; gap: 16px; flex-wrap: wrap; margin-bottom: 18px; }
.page-head .sub { color: var(--muted); margin-top: 4px; max-width: 640px; }
.page-head .actions { display: flex; gap: 8px; flex-wrap: wrap; }
.card { background: var(--paper-2); border: 1px solid var(--line); border-radius: var(--radius); padding: 16px 18px; }
.card.sec { margin-bottom: 14px; }
.card.sec h3 { margin-bottom: 12px; }
.card-head { display: flex; justify-content: space-between; align-items: center; gap: 12px; margin-bottom: 12px; }
.card-head.wrap { flex-wrap: wrap; }
.card-head b { font-size: 14px; }
.table-card { padding: 0; overflow: hidden; }
.table-card .card-head { padding: 12px 16px; margin: 0; border-bottom: 1px solid var(--line); }
.table-scroll { overflow: auto; max-height: 68vh; }
.table { width: 100%; border-collapse: collapse; }
.table th { position: sticky; top: 0; background: var(--paper-2); text-align: left; font-size: 11px; letter-spacing: .08em; text-transform: uppercase; color: var(--muted); font-weight: 600; padding: 10px 14px; border-bottom: 1px solid var(--line); z-index: 1; }
.table td { padding: 11px 14px; border-bottom: 1px solid var(--paper-3); vertical-align: middle; }
.table.compact td { padding: 8px 12px; font-size: 13px; }
.table tbody tr:hover { background: rgba(31, 63, 255, .03); }
.table tr.click { cursor: pointer; }
.who b { display: block; font-weight: 600; } .who small { color: var(--muted); font-size: 12px; }
.row-actions { display: flex; gap: 6px; justify-content: flex-end; }
.empty { padding: 40px 20px; text-align: center; color: var(--muted); display: grid; gap: 12px; justify-items: center; }
.empty-ico { width: 36px; height: 36px; color: var(--dim); }
.empty-row { padding: 18px; text-align: center; margin: 0; }
.more { padding: 10px; text-align: center; border-top: 1px solid var(--paper-3); }
.search { width: 240px; padding: 7px 11px; }
.notice { padding: 10px 14px; border-radius: 10px; border: 1px solid var(--line); background: #fff; font-size: 13px; margin-bottom: 14px; }
.notice.warn { border-color: #f0cf7a; background: var(--amber-soft); color: var(--amber-ink); }
.notice.bad { border-color: #efb3a9; background: var(--red-soft); color: var(--red); }
.notice.good { border-color: #b9dfc8; background: var(--green-soft); color: var(--green); }
.toast { position: fixed; left: 50%; bottom: 24px; transform: translateX(-50%); z-index: 90; background: var(--ink); color: var(--paper); padding: 11px 18px; border-radius: 12px; box-shadow: var(--shadow); max-width: 90vw; font-size: 13.5px; animation: fade .2s; }
.toast.err { background: var(--red); color: #fff; }
.save-bar { position: fixed; left: 50%; bottom: 20px; transform: translateX(-50%); z-index: 40; display: flex; gap: 10px; align-items: center; padding: 10px 12px 10px 18px; border-radius: 14px; background: var(--ink); color: var(--paper); box-shadow: var(--shadow); font-size: 13px; }
.save-bar .btn.ghost { border-color: rgba(255,255,255,.3); color: var(--paper); } .save-bar .btn.ghost:hover { background: rgba(255,255,255,.1); }

/* ----------------------------------------------------------- dashboard -- */
.dash-top { display: grid; grid-template-columns: minmax(280px, 1fr) minmax(0, 2.6fr); gap: 14px; margin-bottom: 14px; }
.auto-card { display: flex; flex-direction: column; gap: 14px; justify-content: space-between; }
.auto-state { display: flex; align-items: center; gap: 12px; }
.auto-state b { display: block; font-size: 16px; } .auto-state small { color: var(--muted); font-size: 12.5px; }
.state-dot { width: 12px; height: 12px; border-radius: 50%; background: var(--dim); flex: none; }
.state-dot.on { background: var(--green); box-shadow: 0 0 0 5px var(--green-soft); animation: pulse 1.6s infinite; }
.state-dot.wait { background: var(--amber); box-shadow: 0 0 0 5px var(--amber-soft); }
@keyframes pulse { 50% { opacity: .5; } }
.auto-actions { display: grid; gap: 8px; }
.auto-actions .btn { width: 100%; white-space: normal; }
.kpis { display: grid; grid-template-columns: repeat(auto-fit, minmax(126px, 1fr)); gap: 10px; align-content: start; }
.kpi { background: var(--paper-2); border: 1px solid var(--line); border-radius: var(--radius); padding: 12px 14px; }
.kpi small { display: block; color: var(--muted); font-size: 12px; }
.kpi b { display: block; font-size: 24px; margin-top: 2px; font-variant-numeric: tabular-nums; letter-spacing: -.02em; }
.kpi b em { font-style: normal; font-size: 12px; color: var(--muted); font-weight: 500; margin-left: 4px; }
.kpis.small .kpi b { font-size: 20px; }
.dash-grid { display: grid; grid-template-columns: minmax(0, 1fr) 340px; gap: 14px; align-items: start; }
.dash-side { display: grid; gap: 14px; }
.active-list { display: grid; gap: 8px; min-height: 60px; }
.live-card { border: 1px solid var(--cobalt-soft); background: #fff; border-radius: 10px; padding: 10px 12px; display: grid; gap: 6px; }
.live-head { display: flex; gap: 8px; align-items: center; }
.live-head .blip { width: 8px; height: 8px; border-radius: 50%; background: var(--green); animation: pulse 1s infinite; }
.live-lines { display: grid; gap: 3px; font-size: 12.5px; max-height: 150px; overflow: auto; }
.live-lines .agent { color: var(--ink-2); } .live-lines .user { color: var(--cobalt-ink); }
.recent { list-style: none; margin: 0; padding: 0; max-height: 50vh; overflow: auto; }
.recent li { padding: 9px 0; border-top: 1px solid var(--paper-3); cursor: pointer; }
.recent li:first-child { border-top: 0; }
.recent .top { display: flex; gap: 8px; align-items: center; font-size: 13px; }
.recent .top time { color: var(--muted); font-variant-numeric: tabular-nums; }
.recent .top b { flex: 1; min-width: 0; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.recent p { font-size: 12.5px; color: var(--muted); margin-top: 3px; display: -webkit-box; -webkit-line-clamp: 2; -webkit-box-orient: vertical; overflow: hidden; }
.good-text { color: var(--green); }
.outcome-bar { display: flex; height: 8px; border-radius: 99px; overflow: hidden; background: var(--paper-3); margin: 12px 0 14px; }
.outcome-bar span { height: 100%; }
.summary-snip { font-size: 12px; color: var(--muted); display: -webkit-box; -webkit-line-clamp: 2; -webkit-box-orient: vertical; overflow: hidden; max-width: 280px; }

/* --------------------------------------------------------------- menu -- */
.menu { position: relative; }
.menu-list { position: absolute; right: 0; top: calc(100% + 6px); background: #fff; border: 1px solid var(--line); border-radius: 10px; box-shadow: var(--shadow); min-width: 160px; z-index: 5; padding: 6px; display: grid; }
.menu-list a { display: block; padding: 8px 10px; border-radius: 6px; cursor: pointer; font-size: 13px; }
.menu-list a:hover { background: var(--paper-3); }

/* --------------------------------------------------------------- agent -- */
.agent-grid { display: grid; grid-template-columns: minmax(0, 1fr) 340px; gap: 14px; align-items: start; padding-bottom: 80px; }
.agent-test { position: sticky; top: 20px; display: grid; gap: 10px; }
.sub-head { display: flex; justify-content: space-between; align-items: center; gap: 10px; margin: 12px 0 8px; }
.sub-head.top { margin-top: 0; }
.rows { display: grid; gap: 8px; }
.rows .r { display: grid; grid-template-columns: 1fr 2fr auto; gap: 8px; align-items: start; }
.rows .r.kb { grid-template-columns: 1fr 2.2fr auto; }
.rows .r.br { grid-template-columns: 1fr 1fr 1.6fr auto; }
.rows .r .sub-r { display: grid; grid-template-columns: 1fr 1fr 1fr 1fr; gap: 8px; grid-column: 1 / -1; }
.rows .del { width: 36px; height: 36px; border-radius: 8px; border: 1px solid var(--line); background: #fff; color: var(--muted); display: grid; place-items: center; }
.rows .del:hover { color: var(--red); border-color: var(--red); }
.tone-grid { display: grid; grid-template-columns: repeat(3, 1fr); gap: 10px; }
.tone { position: relative; border: 1px solid var(--line); border-radius: 10px; padding: 12px 12px 12px 36px; cursor: pointer; background: #fff; }
.tone input { position: absolute; left: 12px; top: 14px; width: 16px; height: 16px; accent-color: var(--cobalt); margin: 0; }
.tone b { display: block; margin-bottom: 3px; }
.tone small { color: var(--muted); font-size: 12px; line-height: 1.4; display: block; }
.tone:has(input:checked) { border-color: var(--cobalt); background: var(--cobalt-soft); }
.budget { font-size: 12px; color: var(--muted); font-variant-numeric: tabular-nums; }
.budget.over { color: var(--red); }
.adv summary { cursor: pointer; color: var(--muted); font-size: 13px; margin: 10px 0; }
.transcript { display: grid; gap: 6px; max-height: 300px; overflow: auto; padding: 4px 0; }
.transcript .msg { padding: 7px 10px; border-radius: 10px; font-size: 13px; max-width: 92%; line-height: 1.45; }
.transcript .msg.agent { background: #fff; border: 1px solid var(--line); justify-self: start; }
.transcript .msg.user { background: var(--cobalt-soft); justify-self: end; }
.transcript .msg.partial { opacity: .6; font-style: italic; }
.transcript .sys { font-size: 11.5px; color: var(--muted); text-align: center; }
.test-timer { text-align: center; font-family: var(--mono); color: var(--muted); }
.test-insights { display: grid; gap: 4px; font-size: 13px; border-top: 1px solid var(--line); padding-top: 8px; }

/* ------------------------------------------------------------ schedule -- */
.settings-grid { display: grid; grid-template-columns: repeat(auto-fit, minmax(380px, 1fr)); gap: 14px; align-items: start; padding-bottom: 80px; }
.set-group .g-title { font-weight: 600; font-size: 13px; letter-spacing: .06em; text-transform: uppercase; color: var(--muted); margin-bottom: 4px; }
.set-row { display: grid; grid-template-columns: minmax(0, 1fr) auto; gap: 14px; align-items: center; padding: 11px 0; border-top: 1px solid var(--paper-3); }
.set-row:first-of-type { border-top: 0; }
.set-row.dirty { box-shadow: inset 3px 0 0 var(--cobalt); padding-left: 10px; margin-left: -10px; }
.set-row.err { box-shadow: inset 3px 0 0 var(--red); padding-left: 10px; margin-left: -10px; }
.set-text label { font-weight: 600; display: block; }
.set-text small { display: block; color: var(--muted); font-size: 12px; margin-top: 2px; }
.set-meta { display: flex; gap: 6px; align-items: center; margin-top: 4px; flex-wrap: wrap; font-size: 11.5px; }
.tag { padding: 1px 7px; border-radius: 99px; border: 1px solid var(--line); color: var(--muted); font-size: 11px; }
.tag.changed { color: var(--amber-ink); border-color: #f0cf7a; background: var(--amber-soft); }
.set-err { font-size: 12px; color: var(--red); margin-top: 4px; }
.set-control input, .set-control select { min-width: 110px; width: auto; padding: 7px 10px; }
.set-control input[type=number] { width: 120px; text-align: right; }
.day-chips { display: flex; gap: 4px; flex-wrap: wrap; justify-content: flex-end; }
.day-chips .chip { padding: 4px 8px; font-size: 12px; }

/* -------------------------------------------------------- integrations -- */
.int-grid { display: grid; grid-template-columns: repeat(auto-fit, minmax(260px, 1fr)); gap: 14px; margin-bottom: 14px; }
.int-card { display: grid; gap: 10px; }
.int-top { display: flex; justify-content: space-between; align-items: flex-start; gap: 10px; }
.int-logo { font-family: var(--serif); font-size: 18px; }
.int-desc { color: var(--muted); font-size: 12.5px; min-height: 36px; }
.int-meta { font-size: 12.5px; color: var(--ink-2); overflow-wrap: anywhere; }
.int-actions { display: flex; gap: 6px; flex-wrap: wrap; align-items: center; }
.int-help { background: #fff; border: 1px solid var(--line); border-radius: 10px; padding: 10px 12px; font-size: 12.5px; color: var(--ink-2); margin-bottom: 12px; }
.int-help ol { margin: 6px 0 0; padding-left: 18px; } .int-help li { margin: 2px 0; }
.int-help code { background: var(--paper-3); padding: 1px 5px; border-radius: 4px; }
.int-help pre { background: var(--paper-3); padding: 8px 10px; border-radius: 6px; overflow: auto; font-size: 11.5px; margin: 6px 0 0; }

/* ---------------------------------------------------------------- team -- */
.team-grid { display: grid; grid-template-columns: minmax(0, 1.4fr) minmax(280px, 1fr); gap: 14px; align-items: start; }
.team-side { display: grid; gap: 14px; }
.invite { padding: 12px 16px; border-top: 1px solid var(--line); display: grid; gap: 8px; }
.invite input, .invite select { width: auto; flex: 1; min-width: 140px; }
.secret-card { border-color: #f0cf7a; }
.secret-card .notice { margin: 0 0 10px; }
.key-row { display: flex; gap: 8px; align-items: center; }
.key-row code { flex: 1; min-width: 0; overflow-wrap: anywhere; padding: 9px 11px; border-radius: 8px; background: #fff; border: 1px solid var(--line); user-select: all; }
#pwForm { display: grid; gap: 10px; }

/* -------------------------------------------------------- modal/drawer -- */
.modal, .drawer { position: fixed; inset: 0; z-index: 60; display: grid; place-items: center; padding: 20px; }
.modal-bg { position: absolute; inset: 0; background: rgba(20, 22, 20, .45); backdrop-filter: blur(2px); }
.modal-card { position: relative; background: var(--paper); border: 1px solid var(--line); border-radius: 16px; padding: 24px; width: min(560px, 100%); max-height: 92vh; overflow: auto; box-shadow: var(--shadow); display: grid; gap: 12px; }
.modal-card.wide { width: min(1040px, 100%); }
.modal-x { position: absolute; right: 12px; top: 8px; border: 0; background: none; font-size: 26px; color: var(--muted); line-height: 1; cursor: pointer; }
.drawer { display: block; }
.drawer-panel { position: absolute; right: 0; top: 0; bottom: 0; width: min(640px, 100%); background: var(--paper); border-left: 1px solid var(--line); padding: 26px; overflow: auto; animation: slide .25s ease; }
@keyframes slide { from { transform: translateX(30px); opacity: 0; } to { transform: none; opacity: 1; } }
.kv { display: grid; grid-template-columns: 140px 1fr; gap: 6px 12px; margin: 14px 0; font-size: 13px; }
.kv dt { color: var(--muted); } .kv dd { margin: 0; }
.drawer h3 { font-size: 20px; margin-bottom: 6px; }
.drawer .transcript { max-height: none; margin-top: 12px; }

/* -------------------------------------------------------------- import -- */
.steps { list-style: none; margin: 0 0 6px; padding: 0; display: flex; gap: 16px; }
.steps li { display: flex; align-items: center; gap: 8px; color: var(--muted); font-size: 13px; }
.steps li i { width: 22px; height: 22px; border-radius: 50%; border: 1px solid var(--line-2); display: grid; place-items: center; font-style: normal; font-size: 12px; }
.steps li.on { color: var(--ink); font-weight: 600; } .steps li.on i { background: var(--cobalt); border-color: var(--cobalt); color: #fff; }
.steps li.done i { background: var(--green); border-color: var(--green); color: #fff; }
.imp-step { display: grid; gap: 14px; }
.drop { border: 1.5px dashed var(--line-2); border-radius: 12px; padding: 30px 20px; text-align: center; background: #fff; cursor: pointer; display: grid; gap: 6px; justify-items: center; transition: border-color .15s, background .15s; }
.drop:hover, .drop.over { border-color: var(--cobalt); background: var(--cobalt-soft); }
.drop svg { width: 30px; height: 30px; color: var(--cobalt); }
.drop small { color: var(--muted); }
.req { background: var(--paper-2); border: 1px solid var(--line); border-radius: 10px; padding: 12px 14px; display: grid; gap: 8px; }
.req ul { margin: 0; padding: 0; list-style: none; display: grid; grid-template-columns: repeat(auto-fit, minmax(220px, 1fr)); gap: 4px 14px; font-size: 13px; }
.req li { display: flex; gap: 6px; align-items: baseline; }
.req li .must { color: var(--red); font-weight: 700; }
.req li code { color: var(--muted); }
.imp-head { display: flex; justify-content: space-between; gap: 12px; align-items: flex-start; flex-wrap: wrap; }
.imp-stats { display: flex; gap: 6px; flex-wrap: wrap; margin-top: 6px; }
.mapping summary { cursor: pointer; font-size: 13px; }
.map-grid { display: grid; grid-template-columns: repeat(auto-fit, minmax(210px, 1fr)); gap: 8px 12px; margin-top: 10px; }
.map-grid label span:first-child { display: flex; justify-content: space-between; }
.map-grid label.missing select { border-color: var(--red); }
.map-grid .must { color: var(--red); }
.imp-table { max-height: 46vh; border: 1px solid var(--line); border-radius: 10px; background: #fff; }
.imp-table td { font-size: 12.5px; white-space: nowrap; }
.imp-table tr.error td { background: rgba(200, 50, 31, .05); }
.imp-table tr.warning td { background: rgba(245, 163, 0, .07); }
.imp-table .problems { white-space: normal; max-width: 320px; color: var(--red); font-size: 12px; }
.imp-table .problems .w { color: var(--amber-ink); }
.imp-table .st { font-size: 14px; }
.imp-foot { display: flex; justify-content: space-between; gap: 10px; }
.confirm-box { background: #fff; border: 1px solid var(--line); border-radius: 10px; padding: 14px; display: grid; gap: 6px; font-size: 14px; }
.confirm-box b { font-size: 20px; font-family: var(--serif); }
.modes { display: grid; gap: 8px; }
.mode { position: relative; border: 1px solid var(--line); border-radius: 10px; padding: 10px 12px 10px 36px; cursor: pointer; background: #fff; }
.mode input { position: absolute; left: 12px; top: 13px; width: 16px; height: 16px; accent-color: var(--cobalt); margin: 0; }
.mode b { display: block; } .mode small { color: var(--muted); font-size: 12px; }
.mode:has(input:checked) { border-color: var(--cobalt); background: var(--cobalt-soft); }
.done { text-align: center; display: grid; gap: 12px; justify-items: center; padding: 10px 0; }
.done-ico { width: 44px; height: 44px; color: var(--green); border: 2px solid var(--green); border-radius: 50%; padding: 8px; }

/* ----------------------------------------------------------- responsive -- */
@media (max-width: 1100px) {
  .dash-top, .dash-grid, .agent-grid, .team-grid { grid-template-columns: 1fr; }
  .agent-test { position: static; }
  .settings-grid { grid-template-columns: 1fr; }
}
@media (max-width: 820px) {
  .app { grid-template-columns: 1fr; }
  .side { position: fixed; left: 0; top: 0; bottom: 0; width: var(--side); z-index: 50; transform: translateX(-100%); transition: transform .2s; box-shadow: var(--shadow); }
  .side.open { transform: none; }
  .mobile-bar { display: flex; align-items: center; gap: 12px; margin: -10px -16px 14px; padding: 10px 16px; border-bottom: 1px solid var(--line); background: var(--paper-2); position: sticky; top: 0; z-index: 30; }
  .main { padding: 10px 16px 50px; }
  .tone-grid { grid-template-columns: 1fr; }
  .form-grid { grid-template-columns: 1fr; }
  .rows .r, .rows .r.kb, .rows .r.br { grid-template-columns: 1fr; }
  .rows .r .sub-r { grid-template-columns: 1fr 1fr; }
  .search { width: 100%; }
  .kpis { grid-template-columns: repeat(2, 1fr); }
  .set-row { grid-template-columns: 1fr; }
  .day-chips { justify-content: flex-start; }
  .modal, .drawer { padding: 0; }
  .modal-card { border-radius: 0; max-height: 100vh; min-height: 100vh; }
}
@media (prefers-reduced-motion: reduce) { *, *::before, *::after { animation: none !important; transition: none !important; } }